Dear Customer;

It is very important that we continue to earn your satisfaction with our service. You can help us to serve you better by taking a minute to give us your candid opinion of our service performance.

Thank you for doing business with Midwest Mechanical. We look forward to serving you in the future.

                                    Sincerely,

                                                                  Hassel Morgan, President

 

Name:
Title:
Company name:
Email address:
Business address:
City:
Phone:

1) How would you rate the service of Midwest Mechanical Group in the following areas?

(1 unacceptable - 5 excellent)

Customer Service Reps receive your call for service:

Customer Service Reps respond timely:

Customer Service Reps schedule the PM:   

Technicians perform your preventive maintenance :

Technicians review the Service Report upon completion of service:

Business Systems Specialists invoice you accurately:

Account Sales Reps service your account :

How would you rate our overall service:

2) When does your fiscal year start?                                                           

3) Who is our primary contact at your site?                                                

4) If there is a secondary contact at your site, please complete below:

Name:   Title:   Phone:   Email address:

5) What are the two top reasons you continue to use Midwest Mechanical Group?

6) Do you have any other locations we may offer our services? Who should we contact?

7) What changes to your building or facility have happened recently? What are you planning?

8) Would you recommend us to others?  Yes    No

If yes, would you please provide us with their name and phone number and let them know we will be calling?